Mario Ruiz is a Customer Success Manager for Industrial Supply Company Invergroup; who have partnered with developers across the globe to provide industrial solutions.

The company started in 2015. The main office is in Miami and the rest of us (15 in total) are spread out across Mexico, El Salvador and Spain. We interact and stay in touch using Teams, Teemyco and WhatsApp. We’re remote and have interacted online, via emails and apps since the company started. Our team enjoy the flexibility of being able to work remotely. They miss each other, however it’s not a big deal because we are super used to staying connected in this way!

Teemyco has made our interactions much easier and instant. No more links or invites, we just go to our teammates rooms. So in a word it would be Immediateness. Building relationships and culture between the team is super important for us! We have a “meeting” every Friday where we talk about topics not directly related to work. Sometimes somebody makes a presentation of something they like or think is interesting for the team. We also try to take a quick break every hour helps so much to recharge inner power and focus.

If you were to ask me what are the things I'd like to see in the road ahead for Teemyco, I’m definitely glad to hear that there’s a mobile app on the way. I think this will be super useful for the guys on our team, also Teemyco chat! And I mean a full chat feature, that means not only text but images, GIF, stickers etc. I was thinking if there should be a “knocking on door” option that could be toggled ON or OFF by users as an option. We have some teammates that work by themselves in a single room, so getting to their room and starting to talk may be considered a bit intrusive by some.

Overall, we have been able to make some really positive changes since we started using Teemyco. Now there are no more excuses! I go to your room like in real life, and you are there to start talking whatever we need to.